Pacificare of California
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About Pacificare of California

Description
PacifiCare Health Systems is one of the nation's largest consumer health organizations with more than 3 million health plan members and approximately 9 million specialty plan members nationwide. PacifiCare offers individuals, employers and Medicare beneficiaries a variety of consumer-driven health care and life insurance products. Currently, more than 99 percent of PacifiCare's commercial health plan members are enrolled in plans that have received Excellent Accreditation by the National Committee for Quality Assurance (NCQA). PacifiCare's specialty operations include behavioral health, dental and vision, and complete pharmacy and medical management through its wholly owned subsidiary, Prescription Solutions. More information on PacifiCare Health Systems is available at
www.pacificare.com.

 

PacifiCare Employees
7,500 employees nationwide

PacifiCare Membership
Health Plan Members: 3 million
Specialty Plan Members: 9 million

Pacificare Companies
• Secure Horizons Senior Solutions
• Pacificare Dental & Vision
• Prescription Solution
• Pacificare Behavioral Health
 

PacifiCare Foundation
PacifiCare Health Systems operates a nonprofit organization that is devoted to charitable and educational causes that enhance the health, wellness and welfare of individuals, families and the public at large.

PacifiCare Membership at March 31, 2004 (Thousands)
Commercial HMO

1973.1

Senior HMO

689.0

PPO 

240.0

Medicare Supplement

30.4

Employer Self-Funded

26.9

Total Medical Membership

2959.4

  Unaffiliated PacifiCare
Pharmacy benefit management

2425.9

2959.4

Behavioral health

1788.9

2000.7

Dental & Vision

226.0

581.8

Total Specialty Company Membership

4440.8

5541.9


Understanding
California Medical Plan Costs

The costs of medical care in an HMO or a PPO can be hard to understand. A California medical insurance company may sell different plans with different benefits and costs. If you receive medical insurance through an employer and have a choice of medical plans, ask the employer for information that compares plan costs and benefits. Some California medical insurance companies and employers also have on-line tools and calculators to help you decide which plan is best for you.

Ask About Costs Before You Join a California Medical Plan

Talk to your employer or call the plan.

  • What is the monthly premium? (The amount that you or your employer pays each month.)
  • What is the yearly deductible? (The amount you pay for all or some services before the plan starts to pay.)
  • What is the co-pay or co-insurance that you pay when you have an office visit?
  • What is the co-pay or co-insurance for prescription drugs?
  • What is the co-pay or co-insurance for a hospital stay?
  • What is the co-pay or co-insurance for an emergency room visit?
  • Is there a limit on how much the plan will pay for prescription drugs in one year?
  • Is there a limit on how much the plan will pay for medical care in one year?
  • Is there a limit on how much the plan will pay for your medical care over your whole lifetime? (This is called a lifetime limit.)

You May Have to Pay the Whole Bill If:

  • You see a specialist without a referral from your primary care doctor and prior approval from your medical group or medical plan.
  • You see a provider who is not in your medical plan's network, unless it is an emergency or you have a referral and prior approval.
  • You go to an emergency room for non-emergency care.
  • You get care outside your medical plan's service area, unless it is emergency or urgent care.
  • You fill a prescription for a drug that is not on the medical plan's list of approved drugs.
  • You get services that are not part of your benefit package.

Questions and Answers

What is a premium?

A premium is the amount you or your employer pays each month for your California medical insurance. If you get medical insurance through your employer, you may pay part of the premium and your employer may pay part.

What is a co-pay or co-insurance?

These are the amounts you have to pay for a covered medical care service or prescription. In some medical plans, such as an HMO, you pay a co-pay, which is a set amount, such as $10. In other plans, such as a PPO, you pay a co-insurance, which is a percent of the cost of the service, such as 20%.

What is a yearly deductible?

A yearly deductible is the amount you may have to pay for all or some covered medical care services before your medical plan starts to pay. Once you have met your yearly deductible, you pay a co-pay or co-insurance for covered services, and your medical plan pays the rest.

How can I find out how much a service will cost if I have a high deductible?

Ask your doctor for the procedure code for the service you need. Then, call your medical plan and ask the cost for this service. Some plans with high deductibles post the costs of common services on their websites. Be sure to ask about the cost of the doctor and the hospital services.

 

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